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  Technical Report: Chat Spaces

Chat Spaces

Technical Report #:04-13
Author(s): Werner Geyer, Andrew J. Witt, Eric Wilcox, Michael Muller, Bernard Kerr, Beth Brownholtz, David R Millen
Category(s):conversation, shared workspace, activity-centric collaboration, navigation, thread, chat
Full Citation:Presented at DIS 2004. Copyright 2004, IBM. All rights reserved.


A Collaborative User Experience Technical Report: more about CUE...

Chat Spaces are rich persistent chats that provide light-weight shared workspaces for small to medium-scale group activities. Chat Spaces can accommodate brief, informal interactions (similar to Instant Messaging), and can also support longer-term complex threaded conversations including large numbers of people and shared resources. Our design maps a hierarchical thread representation onto a time-ordered two-column user interface. This mapping allows a user to follow the global dynamics of the entire thread in the chronological column on the left while being able to participate in a selected topical branch in a second column on the right. We also present a dynamic thread map that provides an overview of the entire conversation and supports quick navigation of topical branches in the thread.

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