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  Technical Report: Activity Graphs of the Microstructure of Complex Work

Activity Graphs of the Microstructure of Complex Work

Technical Report #:04-09
Author(s): Michael J. Muller
Category(s):activity management, task management, interruption management, work analysis
Full Citation:Copyright 2004, IBM. All rights reserved.

Abstract

A Collaborative User Experience Technical Report: more about CUE...

This poster presents activity graphs, an analytic approach to representing and understanding the microstructure of people’s activity patterns. Activity graphs help us to describe and interpret concepts such as multi-tasking, interruptions, and media use. This approach may be useful for research into activity management and interruption management. Preliminary results are presented as illustrations of the outcomes of this analytic approach.

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