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  Technical Report: Activity Graphs of the Microstructure of Complex Work

Activity Graphs of the Microstructure of Complex Work

Technical Report #:04-09
Author(s): Michael J. Muller
Category(s):activity management, task management, interruption management, work analysis
Full Citation:Copyright 2004, IBM. All rights reserved.


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This poster presents activity graphs, an analytic approach to representing and understanding the microstructure of people’s activity patterns. Activity graphs help us to describe and interpret concepts such as multi-tasking, interruptions, and media use. This approach may be useful for research into activity management and interruption management. Preliminary results are presented as illustrations of the outcomes of this analytic approach.

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