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  Technical Report: Design as a Minority Discipline in a Software Company: Understanding a Community of Practice

Design as a Minority Discipline in a Software Company: Understanding a Community of Practice

Technical Report #:01-02
Author(s): Michael J. Muller, Kenneth Carey
Category(s):on-line communities, communities of practice, design, UI design, knowledge management, qualitative analysis, work analysis, task analysis, ethnography
Full Citation:Presented at HCIC 2001, February 2001, Winter Park, CO USA

Abstract

A Collaborative User Experience Technical Report: more about CUE...

We describe our participatory analysis of the diversity of working relations and roles of designers at Lotus Development Corporation. Designers are an example of a minority discipline - that is, a discipline whose members are often isolated in their work teams among coworkers with different training, backgrounds, and career paths. We explore differences between the practices of designers at Lotus and the published reports of design practices in group settings.

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